Software Engineer Degree – Remote Customer Service Representative

A software engineering degree typically includes a more practical, skills-based focus than general computer science degrees, which some people find challenging. Software engineering is a systematic engineering approach to software development. A software engineer is a person who applies the principles of software engineering to design, develop, maintain, and test…

The curriculum for a software engineering degree teaches students how to build computer and web applications from scratch. These degree plans focus on software design, …

Upon completion of a software engineering degree, you’ll be prepared to seek employment as an application software engineer. You may also consider pursuing advanced studies in …

Remote Customer Service Representative – BPO America

Looking for work? join the many customer service reps that currently work with us, Most even do so from the comfort of their own home! We are looking for customer service reps with a passion to provide amazing customer service…

• Salary $13 – $14 an hour
• Job Type Full-time
• Customer Service
• Data Entry
• Position Available now
• Paid Training

Skills

• Proven customer support experience or experience as a client service representative
• Strong phone contact handling skills and active listening
• Customer orientation and ability to adapt/respond to different types of characters
• Excellent communication and presentation skills
• Ability to multi-task, prioritize, and manage time effectively
• High school degree

Responsibilities

• Manage incoming calls
• Identify and assess customers’ needs to achieve satisfaction
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Provide accurate, valid, and complete information by using the right methods/tools
• Meet personal/customer service team sales targets and call handling quotas
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow-up to ensure resolution
• Keep records of customer interactions, process customer accounts, and file documents
• Follow communication procedures, guidelines, and policies
• Take the extra mile to engage customers

Benefits:

• Dental insurance
• Flexible schedule
• Paid time off
• Paid training
• Vision insurance
• Work from home

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