Tompkins Financial Advisors – Wealth Management Associate

At Tompkins Financial Advisors, we are committed to keeping you updated about steps we are taking concerning the coronavirus, and what we are doing to keep our customers and employees safe and healthy while continuing to provide the service you expect from us. In an abundance of caution, and for the safety of our team members and clients, all of …

Securities and advisory services are offered through LPL Financial (LPL), a registered investment advisor and broker-dealer (member FINRA/SIPC). Insurance products are offered through LPL or its licensed affiliates. Tompkins Trust Company and Tompkins Wealth Advisors are not registered as broker-dealer or investment advisors. Registered representatives of LPL offer products and services using Tompkins Wealth Advisors, and may also be employees of Tompkins …

Tompkins Financial Advisors. 118 East Seneca Street Ithaca, NY 14850. Phone: (607) 273-0037. Mon-Fri: 8:00 AM – 5:00 PM

Tompkins Trust Company and Tompkins Wealth Advisors are not registered as broker-dealer or investment advisors. Registered representatives of LPL offer products and services using Tompkins Wealth Advisors, and may also be employees of Tompkins Trust Company.

Founded over 175 years ago in central New York, Tompkins Financial Advisors is a wealth management firm that offers a full suite of wealth management (607) 273-0037 Client Login

Tompkins Financial Advisors is an independent, fee-based, wealth management firm with offices throughout New York and southeastern Pennsylvania. Our …

Tompkins Financial Advisors is also committed to providing reasonable accommodations to qualified individuals so that an individual can perform their job-related duties. If you are interested in applying for an employment opportunity and require special assistance or accommodation to apply due to a disability, please contact us at (888) 273-3210 or may be mailed to:…

Securities and advisory services are offered through LPL Financial (LPL), a registered investment advisor and broker-dealer (member FINRA/SIPC). Insurance products are offered through LPL or its licensed affiliates. Tompkins Trust Company and Tompkins Wealth Advisors are not registered as broker-dealer or investment advisors. Registered representatives of LPL offer products and services using Tompkins Wealth Advisors, and may also be employees of Tompkins …

Tompkins Financial Corporation is a NY state-based financial services holding company with $6 billion in assets, providing community banking, insurance, and wealth management services.

Mike and Greg Tomkins are financial advisors in Nanaimo with Assante Capital Management Ltd., a member of the Canadian Investor Protection Fund, and are registered with the Investment Industry Regulatory Organization of Canada.

Wealth Management Associate – Tompkins Financial Advisors

This position is responsible for assisting Wealth Advisors And Trust Officers with all aspects of new account opening, investment and account review process, marketing, and client support. Provide exceptional service to clients in adherence to Company standards, follows policies and procedures to ensure compliance with Company and regulatory requirements.

Responsibilities:

Perform Customer Service related tasks including but not limited to new account set-up; closing accounts; deposits/disbursements; account status changes; account notes in the CRM system.
Perform administrative tasks including sorting and distributing mail; sending outgoing mail; monitoring and responding to requests via email, phone, fax, and mail; setting appointments; taking and distributing messages; organizing and maintaining files within compliance and regulatory guidelines.
Support Wealth Advisors/Trust Officers by preparing correspondence; review daily cash reports for liquidity needs and overdraft activity; execute daily alerts, tasks, and notifications; scan and organize reports, correspondence, forms, and other client and department information; schedule meetings and calendar events; process expense reports; keep Wealth Advisors/Trust Officers focused on client experience and business development; ensure Wealth Advisor/Trust Officer complies with rules and regulations.
Execute advisor marketing plans by coordinating client events; client mailings and holiday gifts and notify Wealth Advisor/Trust Officer when set alerts/ticklers are triggered.
Identify business development opportunities within client portfolio and cross-sell other products and services in support of the Power of Partnership (trust, insurance, banking, tax, brokerage, etc.) and seek to obtain referrals from clients, centers of influence, and Business Partners from other Tompkins affiliates.
Meet with clients as needed.
Assist financial planning by entering client information into the financial planning tool; participate in presentations to clients with the Wealth Advisor/Trust Officer; assist clients with account setup and management through the financial planning tool portal.
Occasional travel to meet with clients or attend team meetings.
All other duties as assigned.

Qualification

A High School Diploma or GED. An Associate’s Degree in a related field.
Proficient mathematical, analytical, and problem-solving skills.
Three (3) years of prior administrative and/or three (3) years’ of prior customer service experience preferred.
Close attention to detail and excellent organizational skills.
Strong interpersonal relations and communication skills (oral and written). Ability to communicate effectively.
Demonstrated strong customer service skills.

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