Tompkins Financial Advisors – Wealth Management Associate

Tompkins Financial Advisors: Building Wealth with Community-Focused Guidance

Strong financial planning often starts with trust—and that’s exactly what Tompkins Financial Advisors has built over more than 175 years of service. Rooted in central New York, the firm has grown into a respected wealth management organization offering comprehensive financial guidance to individuals, families, and businesses. With offices across New York and southeastern Pennsylvania, Tompkins combines local insight with professional expertise to help clients navigate investments, retirement planning, and long-term wealth strategies.

As an independent, fee-based wealth management firm, Tompkins Financial Advisors focuses on personalized financial strategies rather than one-size-fits-all solutions. Advisors take time to understand each client’s financial goals, lifestyle priorities, and long-term plans before building investment strategies designed to support steady financial growth. Backed by the resources of Tompkins Financial Corporation, a financial services holding company managing billions in assets, the firm blends community banking values with modern financial planning.

Investment and advisory services are delivered through LPL Financial, a registered investment advisor and broker-dealer and member of FINRA and SIPC. This partnership allows advisors to offer a wide range of investment options, insurance solutions, and financial planning tools while maintaining an independent advisory approach. Through this structure, clients gain access to diverse financial products while still receiving guidance tailored to their personal financial situation.

Throughout changing economic conditions—including recent public health challenges—the firm has remained focused on protecting both clients and employees while continuing to deliver reliable financial services. With its long-standing history, community-centered philosophy, and access to broad investment resources, Tompkins Financial Advisors continues to position itself as a trusted partner for individuals seeking thoughtful and dependable wealth management guidance.

Wealth Management Associate – Tompkins Financial Advisors

This position is responsible for assisting Wealth Advisors And Trust Officers with all aspects of new account opening, investment and account review process, marketing, and client support. Provide exceptional service to clients in adherence to Company standards, follows policies and procedures to ensure compliance with Company and regulatory requirements.

Responsibilities:

Perform Customer Service related tasks including but not limited to new account set-up; closing accounts; deposits/disbursements; account status changes; account notes in the CRM system.
Perform administrative tasks including sorting and distributing mail; sending outgoing mail; monitoring and responding to requests via email, phone, fax, and mail; setting appointments; taking and distributing messages; organizing and maintaining files within compliance and regulatory guidelines.
Support Wealth Advisors/Trust Officers by preparing correspondence; review daily cash reports for liquidity needs and overdraft activity; execute daily alerts, tasks, and notifications; scan and organize reports, correspondence, forms, and other client and department information; schedule meetings and calendar events; process expense reports; keep Wealth Advisors/Trust Officers focused on client experience and business development; ensure Wealth Advisor/Trust Officer complies with rules and regulations.
Execute advisor marketing plans by coordinating client events; client mailings and holiday gifts and notify Wealth Advisor/Trust Officer when set alerts/ticklers are triggered.
Identify business development opportunities within client portfolio and cross-sell other products and services in support of the Power of Partnership (trust, insurance, banking, tax, brokerage, etc.) and seek to obtain referrals from clients, centers of influence, and Business Partners from other Tompkins affiliates.
Meet with clients as needed.
Assist financial planning by entering client information into the financial planning tool; participate in presentations to clients with the Wealth Advisor/Trust Officer; assist clients with account setup and management through the financial planning tool portal.
Occasional travel to meet with clients or attend team meetings.
All other duties as assigned.

Qualification

A High School Diploma or GED. An Associate’s Degree in a related field.
Proficient mathematical, analytical, and problem-solving skills.
Three (3) years of prior administrative and/or three (3) years’ of prior customer service experience preferred.
Close attention to detail and excellent organizational skills.
Strong interpersonal relations and communication skills (oral and written). Ability to communicate effectively.
Demonstrated strong customer service skills.

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