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About the Software Systems Engineer Manager II:

Manages pre-sales field technical software sales team members and leads support activities for the development and implementation of complex, and specialized software products/applications/services/solutions. Develops customer installation plans. Directs the deployment of resources into accounts to identify and support qualified opportunities. Provides/oversees pre-sales technical support in sales presentations and product demonstrations. Manages Sales Engineering individual contributors focused on larger or more complex accounts or Specialists deployed on larger or more complex opportunities.

  • Directs the efforts of others in the achievement of the strategic and operational objectives of the group.
  • Manages the hiring, staffing and maintaining of a diverse and effective workforce.
  • Responsible for career development/planning, performance and pay discussions of team members.
  • Develops and executes sales engineering and/or complex specialist selling strategies and identifies opportunities for process improvements.
  • Provides technical expertise to sales organization in selecting, implementing and developing competitive product and services applications and solutions.
  • Coordinates with account management resources to make customer calls and presentations as well as participate in bid and walk-through meetings with the customer as necessary.
  • Ensures proposed solution meets the technical and business needs of the customer.
  • Estimates overall solution performance, and price for budgetary estimates.
  • Serves as thought leader and company subject matter expert on specific technical projects with customers.
  • May provide product and service feasibility analysis in support of sales efforts with sales representatives.
  • Establishes operational objectives for team(s).
  • Sets focus and direction for sales engineers and/or product specialists aligned to industry vertical or business.
  • Drives focus with cross-business and cross-functional resources.
  • Drives business process improvement efforts.
  • Understands complexities of the environment and works within Dell to solve complex business issues.
  • Collaborates with other functions to resolve escalations/customer issues quickly.
  • May have first-level leaders reporting to them.
  • Consults with customer’s technical management
  • May publish technical articles regarding specific applications.

Nature of Work:

  • Provides direction and guidance for administration and results for multiple departments within a function or work area.
  • Leverages the knowledge and skills of managers or teams of professionals.
  • Manages multiple teams and significant assignments.
  • Establishes budgets, operational plans and performance requirements.
  • Resolves operational issues.
  • Develops standards around which others will operate.

Strategic Influence:

  • Work is guided by long-term objectives.
  • Translates business plans into objectives for a department or work area.
  • Exercises latitude in managing operations.
  • Initiates new or revised procedures, programs, and initiatives.
  • Aligns operational plan with functional strategy and approach.
  • May influence and/or develop broad programs and initiatives.

Leadership:

  • Accomplishes results through the management of a team of professional team members and/or managers.
  • Acts as an advisor to subordinate managers or staff members.
  • Develops and administers schedules, objectives, and goals.
  • Delegates clearly and consistently.
  • Independently determines approach to managing teams and daily operations.
  • Provides guidance, constructive input and motivation to team.
  • May develop an external presence through publication or speaking engagements.
  • Assumes responsibility for sales objectives.

Problem Solving:

  • Conducts solid stakeholder and risk analysis on key issues.
  • Weighs alternatives and considers service and business implications of decisions.
  • Monitors budgets and operational effectiveness; develops strategies for adjusted courses of action.
  • Develops new techniques to support innovative solutions.
  • Removes barrier to change.

Dell offers a competitive Software Engineer Salary and Bonus plan as well as a great Benefit Package.
To apply : http://tinyurl.com/6eujqgp

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