Accounting Bookkeeper at Allstate in Jacksonville, FL
Allstate Workplace Division as an exceptional opportunity for an Accounting Bookkeeper in Jacksonville, FL. This position will be responsible for resolving payment discrepancy reports; providing motivation and ensuring deadlines are met and providing training as needed. Researching and replying to customer requests related to billing questions; processing refund checks and reallocating premiums as necessary. Managing suspense accounts using established departmental procedures, processing policy transactions for cancellations, billing mode changes, and address changes. Responsibilities will also include building and maintaining relationships with high profile customers. Requires intermediate skills of a team player, ability to stand out in a team oriented environment; give feedback and receive coaching and feedback. Intermediate strategic and analytical thinking, use of established practices while making informed, independent decisions.
Accounting Bookkeeper Qualifications
Our ideal candidate has a High School Diploma/GED, at least one year of administrative experience and customer service experience. Insurance and accounting background is a plus. Working knowledge of Microsoft Excel & Word and basic computer skills is needed. Candidates must have excellent verbal and written communication skills as well as the ability to multi-task and work in a team environment. Bilingual candidates are encouraged to apply.